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Is this course suitable for me?

The Institute of Leadership and Management (ILM) Level 2 Certificate in Leadership and Team Skills focuses on communication, working with people, providing direction and getting results. Whatever your sector or management style, ILM Level 2 is a valuable accreditation to achieve.

Designed for those who want to build upon their existing management skills, the ILM Level 2 Certificate course can enhance your ability to improve teams and motivate staff, whilst developing your confidence as a leader. With units that offer practical and transferable skills, this leadership and management course will boost your confidence, certify your skills and equip you with the knowledge to take your career to the next level.

With a study period of 12 months and a recommendation of 130 guided learning hours, the ILM Level 2 Certificate in Leadership and Team Skills is designed to develop your management capabilities and vastly improve your career prospects.

Our guarantee

  • Unrivalled support package available

  • Fully flexible study options

  • First class study materials and resources

  • Structured, constructive Tutor feedback

  • Fully accredited professional qualifications

Course content

The ILM Level 2 course covers a wide range of topics, to help you certify your skills and establish your position as a leader. To successfully achieve the ILM Level 2 Certificate in Leadership and Team Skills, you will need to complete a minimum of 13 credits.

In order to earn your credits, you can choose from a wide range of study units, including:

  • Developing Yourself as a Team Leader (1 Credit)
  • Improving Performance of the Work Team (1 Credit)
  • Developing the Work Team (1 Credit)
  • Communicating With People Outside the Work Team (1 Credit)
  • Managing Yourself (1 Credit)
  • Methods of Communicating in the Workplace (1 Credit)
  • Maintaining a Healthy and Safe Working Environment (1 Credit)
  • Workplace Communication (1 Credit)
  • Understanding Effective Team Working (1 Credit)
  • Providing Quality to Customers (1 Credit)
  • Diversity in the Workplace (1 Credit)
  • Briefing the Work Team (1 Credit)
  • Satisfying Customer Requirements (1 Credit)
  • Working with Customers Legally (1 Credit)
  • Workplace Records and Information Systems (1 Credit)
  • Gathering, Interpreting and Utilising Data in the Workplace (1 Credit)
  • Using Information to Solve Problems (1 Credit)
  • Setting Team Objectives in the Workplace (2 Credits)
  • Meeting Customer Needs (2 Credits)
  • Business Improvement Techniques (2 Credits)
  • Leading Your Work Team (2 Credits)
  • Planning and Monitoring Work (2 Credits)
  • Understanding the Change in the Workplace (2 Credits)
  • Induction and Coaching in the Workplace (2 Credits)
  • Enterprise Awareness (3 Credits)

If you’re interested in finding out more about the ILM Level 2 Award in Leadership and Team Skills, read on below or get in touch with one of our Careers Advisors.

What our customers say

“Registering was easy. The induction call was informative and very helpful and the knowledge of the tutor is brilliant.

– Viki Reid

Found my experience to be friendly and insightful, coming away with the feeling that me succeeding is just as much their goal as my own.

– Richard Trotman

Support was readily available and very helpful, the feedback received from assignments, etc. was also very useful.

– Kimberley Greenland

Frequently Asked Questions

With so many providers of Professional management training, choosing the right course can be a difficult decision. ILM and the Chartered Management Institute (CMI) are both fantastic Institutes to study with, and students are often unsure which option is the best for them.

ILM studies are very popular with individuals working in the public sector, as many units of study look at the responsibilities of a manger. With the ability to tailor your studies to meet your requirements, ILM students can chose to focus on Management Processes, People Management or Specialised area’s such as Sales or Operations Management.

ILM courses are broke down in to smaller units in comparison to CMI courses. This means studying with ILM is the perfect way to learn about more areas of practical leadership and management.

Don’t forget – Our highly trained course advisors are on hand to help you chose the right institute and course for your professional development aims.

Studying an ILM course with DLC is a fantastic way to achieve a professional qualification without the worry and hassle many individuals associate with exams.

ILM students are assessed through assignments. For each unit of study you will need to submit an assignment to your Management expert Tutor. Your work is marked and you are provided with detailed feedback on your work submission.

You can submit your assignments as and when you have completed each unit of study making studying an ILM Qualification with DLC an excellent way to achieve a Professional recognised Qualification around your other commitments.

ILM are part of the City & Guild family. Upon completion of your ILM Qualification, you will receive a Certificate of Professional Achievement awarded by City & Guilds, accompanied by an official ILM document detailing your success and listing which units of study you selected. This means you can study safe in the knowledge that you are working towards achieving a globally recognised qualification.

To ensure our courses are accessible to as many individuals as possible we provide a number of affordable payment options to our students. These options include payment in full, Interest free credit and Monthly instalments.

Talk to one of our course advisors to decide which payment option works best for your personal circumstances.

Here at DLC Training, we understand that once you have made the decision to study for a Professional Qualification you will be keen to begin your studies. That’s why we have made our enrolment process quick and easy.

As soon as you have completed your student enrolment you will receive your log in details for our learning platform. Here you will find all of the resources, guidance and tips you need to succeed with your studies.

Our student success rates are outstanding and we believe this is due to our unrivalled support packages. Every student studying with DLC Training has unlimited 1-2-1 access to our Industry expert Tutors, as well as the complete support of a student mentor who is on hand to offer advice and guidance throughout your distance learning journey.


Yes. As well as being accredited by an industry leading Institute, your course is also regulated and approved by Ofqual, the governing body for Qualifications in the UK. This means you can study any of DLC Trainings professional training courses safe in the knowledge that upon completion of your studies you will receive a certificate of your educational achievement which will be recognised globally.

We have partnered with the leading institutes to ensure we can support individuals working at every level of the career ladder to achieve their professional development aims. This means that we have progression routes available for all of our students. Why not talk to one of our expert course advisors to discuss the best route of progression for you?

If you would like further information on any of our courses – get in touch! Our skilled specialists are available to answer your queries on:

Freephone: 0800 012 6770