Is this course suitable for me?
The IoSCM Level 2 Certificate in Management and Leadership is an entry level qualification aimed to give new team leaders, or those aspiring to become a team leader, a solid foundation of knowledge for leading a team in their chosen sector.
IoSCM management qualifications are developed for the wider supply chain, allowing you to customise your distance learning course to your professional needs. With the IoSCM Level 2 Certificate, you will study one mandatory, management-focused unit that will introduce you to the fundamentals of management and the skills required in order to be an effective teamleader.
You can then choose from a selection of optional industry specific units, so whether you’re an aspiring leader in manufacturing, purchasing or ports and shipping, you can tailor your Level 2 Certificate in Management and Leadership to suit each sector, gaining relevant and transferable management skills applicable to you and your organisation.
The Institute of Supply Chain Management (IoSCM) offer every student much more than just a qualification; they provide the opportunity to grow, learn and progress as a professional.
Course content
To successfully achieve the IoSCM Level 2 Certificate in Management and Leadership you will be required to complete one core unit and two optional units, providing you with broad and concise introduction to management.
If you’d like to complete additional units, you can do so by choosing the Diploma level.
CORE UNITS
Team Leader – 10 Unit Credit Values
- Understand the roles and responsibilities of a team leader
- Understand the authority limit and accountability of a team leader
- Understand how a team leader builds a shared sense of purpose with a team
- Understand the importance of effective communication with a team
OPTIONAL UNITS
Introduction to Supply Chain – 10 Unit Credits Values
- Understand supply chains across a range of sectors
- Understand the roles of other organisations in supply chains
- Understand the communication and information sources within a supply chain
Introduction to Warehousing and Inventory – 10 Unit Credit Values
- Understand the purpose and characteristics of inventory
- Understand how goods are received in a warehouse
- Understand key warehousing activities
- Understand health and safety arrangements in a warehouse environment
Introduction to Purchasing – 10 Unit Credit Values
- Understand the features of the procurement and purchasing function
- Understand the stages of the purchasing process
- Understand the concept of supply market information
- Understand the requirements and processes of monitoring supplier performance
- Understand the importance of a contract in purchasing relevant to own country
Introduction to Movement of Goods – 10 Unit Credit Values
- Understand how characteristics of goods impact on their handling process
- Understand the concepts of route planning and scheduling for the movement of goods
- Understand the characteristics of modes of transportation
- Understand the role of collection, storage and distribution
Introduction to Manufacturing Planning and Control – 10 Unit Credit Values
- Understand the manufacturing Process
- Understand the role of assembly in manufacturing
- Understand the process of engaging external organisations to participate in the manufacturing process
- Understand the importance of production planning
- Understand manufacturing improvement techniques
Introduction to Logistics – 10 Unit Credit Values
- Understand the function of logistics
- Understand the logistics activities used by organisations
- Understand effective contribution to a business in the logistics sector
Introduction to International Trade and Freight – 10 Unit Credit Values
- Understand Trade and Freight
- Understand how to identify the goods to be traded
- Understand how to obtain the information on goods being traded
- Understand how to identify, select and recommend suitable modes of transporting goods
- Understand how to identify instructions for goods to be transported
Introduction to Business – 10 Unit Credit Values
- Understand the purpose and functions of a range of business organisations
- Understand the importance of communication skills in a business environment
- Understand the scale and scope of quality management systems
- Understand customer satisfaction
- Understand how to utilise and manage resources safely
Introduction to Customer Service – 10 Unit Credit Values
- Understand the principles of customer service
- Understand how to meet the needs of a diverse range of customer types
- Understand the organisation’s policies and procedures for developing and maintaining effective relationships with customers
- Understand the importance of evaluating levels of customer service
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